Terms of Service

1. Acceptance of Terms

By creating an account or using the BrewComply platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you (the "Customer") and BrewComply (the "Provider").

2. Description of Service

BrewComply is a cloud-based software-as-a-service (SaaS) platform that enables craft breweries to:

• Record wastewater meter readings (BOD, TSS, pH, flow volume)
• Validate readings against trade effluent consent permit limits
• Generate formatted, submission-ready compliance PDF reports
• Maintain digital records of compliance reporting history

The Service is intended for use by craft breweries operating in the United Kingdom under trade effluent consents issued by local water companies or the Environment Agency.

3. Subscription and Pricing

Subscription Plan

Access to BrewComply requires a paid monthly subscription priced at £49 per month (excluding VAT where applicable). The subscription covers one brewery site.

Free Trial

We may offer a free trial period. Where offered, trial terms will be clearly stated at sign-up. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel beforehand.

Billing

• Subscriptions are billed monthly in advance.
• Payment is processed by Stripe. By providing payment details, you authorise recurring charges.
• All prices are in Pounds Sterling (GBP).
• We reserve the right to change pricing with 30 days' written notice.

Failed Payments

If a payment fails, we will attempt to charge the payment method up to three times over 7 days. If payment cannot be collected, access to the Service may be suspended until the outstanding balance is settled.

4. Cancellation

You may cancel your subscription at any time by contacting us at hello@brewcomply.co.uk or through the account settings page.

• Cancellation takes effect at the end of the current billing period.
• You retain access to the Service until the end of the paid period.
• We do not provide pro-rata refunds for partial months unless required by law.
• After cancellation, your data will be retained for 90 days, after which it will be permanently deleted (unless a longer retention period is required by law).

5. Acceptable Use

You agree to use BrewComply only for its intended purpose — wastewater compliance reporting for craft breweries. You must not:

• Use the Service to store, process, or transmit data unrelated to wastewater compliance
• Attempt to reverse-engineer, decompile, or derive the source code of the platform
• Share your account credentials with unauthorised third parties
• Use automated tools to scrape, crawl, or extract data from the platform
• Introduce viruses, malware, or any code designed to damage or disrupt the Service
• Use the Service in any way that violates applicable UK law or regulation
• Attempt to gain unauthorised access to other users' accounts or data

We reserve the right to suspend or terminate accounts that breach these rules without prior notice.

6. Data Ownership

You own your data. All meter readings, compliance reports, permit details, and other data you enter into BrewComply remain your property at all times.

By using the Service, you grant BrewComply a limited licence to process your data solely for the purpose of providing and improving the Service. We will not sell your compliance data or use it for any purpose other than operating BrewComply.

On cancellation or termination, you may export your data in available formats. Data will be deleted in accordance with our Privacy Policy.

7. Intellectual Property

BrewComply and all its components — including the software, design, user interface, algorithms, and documentation — are owned by the Provider and protected by intellectual property laws in the United Kingdom.

These Terms do not transfer any ownership of intellectual property to you. You are granted a limited, non-exclusive, non-transferable licence to use the Service for its intended purpose during your active subscription.

The BrewComply name, logo, and brand marks are the property of the Provider. You may not use them without written permission.

8. Disclaimers

Not Professional Advice

BrewComply is a software tool, not an environmental consultancy. Reports generated by BrewComply are designed to assist with record-keeping and formatting — they are not professional environmental, legal, or regulatory advice.

You are responsible for verifying that your reports meet the specific requirements of your trade effluent consent and the relevant water company or regulatory body. We strongly recommend consulting a qualified environmental professional if you are uncertain about your compliance obligations.

Service Availability

We aim to provide a reliable service but do not guarantee uninterrupted availability. The Service is provided "as is" and "as available". We will endeavour to provide advance notice of planned maintenance.

Accuracy of Outputs

Compliance reports are generated based on the data you input. BrewComply does not independently verify the accuracy of your meter readings. You are responsible for the accuracy of the data you enter.

9. Limitation of Liability

To the fullest extent permitted by English law:

• BrewComply's total liability to you in any 12-month period shall not exceed the total subscription fees paid by you in that period.
• We are not liable for any indirect, consequential, or special losses, including loss of profit, loss of business, regulatory fines, or penalties arising from non-compliance.
• We are not liable for any failure to comply with regulatory requirements caused by inaccurate data you have entered.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

10. Indemnity

You agree to indemnify and hold harmless BrewComply and its officers, employees, and contractors from any claims, losses, or damages (including legal costs) arising from:

• Your use of the Service in breach of these Terms
• Inaccurate data entered into the platform
• Your breach of any applicable law or regulation

11. Termination

We may suspend or terminate your account immediately if:

• You breach these Terms
• Payment has not been received after reasonable attempts to collect
• We reasonably believe continued access would cause harm to the Service or other users

On termination by us for breach, no refund will be provided. On termination for any other reason, we will provide a pro-rata refund for any unused prepaid period.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you by email at least 30 days before material changes take effect. Continued use of the Service after that date constitutes acceptance of the revised Terms.

If you do not accept the revised Terms, you may cancel your subscription before the changes take effect.

13. Governing Law and Disputes

These Terms are governed by the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before commencing legal proceedings, both parties agree to attempt to resolve disputes in good faith through direct negotiation for a period of 30 days.

14. Contact

For questions about these Terms:

• Email: hello@brewcomply.co.uk
• Website: brewcomply.co.uk